Privacy Policy

Introduction

crystalloriaex ("we," "us," or "our") operates crystalloriaex.sbs and provides fundamental analysis services in the finance sector. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. We are committed to protecting your privacy and ensuring transparency about our data practices.

By accessing or using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

Information We Collect

Personal Information

We collect personal information that you voluntarily provide to us when registering on our website, subscribing to our services, or contacting us. This information may include:

• Name and contact information (email address, phone number, mailing address)
• Account credentials (username, password)
• Payment information (credit card details, billing address)
• Professional information (company name, job title, investment experience)
• Communication preferences and subscription settings

Usage Information

We automatically collect certain information when you visit our website, including:

• IP address and location information
• Browser type and version
• Pages visited and time spent on our website
• Referring websites and search terms
• Device information and operating system
• Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect for various purposes, including:

• Providing and maintaining our fundamental analysis services
• Processing transactions and managing your account
• Sending you newsletters, market updates, and educational content
• Responding to your comments, questions, and customer service requests
• Improving our website and services based on usage patterns
• Personalizing your experience and delivering relevant content
• Detecting and preventing fraud and ensuring security
• Complying with legal obligations and regulatory requirements

Data Sharing and Disclosure

We may share your information in the following circumstances:

Type of Sharing	Purpose	Information Shared
Service Providers	Payment processing, email delivery, hosting	Contact and payment information
Legal Compliance	Court orders, legal proceedings	Any relevant information
Business Transfers	Merger, acquisition, asset sale	All user information
Consent	When you explicitly agree	As specified in consent

Your Rights and Choices

You have several rights regarding your personal information:

How to Exercise Your Rights

To exercise any of these rights, please contact us using the information provided below. We will respond to your request within 30 days of receipt. You may also update your account information and communication preferences by logging into your account settings.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security measures include:

• SSL encryption for data transmission
• Secure servers with restricted access
• Regular security audits and updates
• Employee training on data protection
• Access controls and authentication requirements
• Regular backup and recovery procedures

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. Specific retention periods include:

• Account information: Until account deletion plus 7 years for legal compliance
• Payment records: 7 years as required by Canadian tax regulations
• Communication logs: 3 years for customer service purposes
• Website analytics: 2 years for performance optimization
• Marketing communications: Until you unsubscribe

Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience on our website. These technologies help us understand how you interact with our services and improve functionality. You can control cookies through your browser settings, though some features may not work properly if cookies are disabled.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you believe we have collected information from a child, please contact us immediately.

International Data Transfers

Your information may be transferred to and processed in countries other than Canada. We ensure that such transfers comply with applicable data protection laws and that appropriate safeguards are in place to protect your information.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically for any changes.